Service Request


Achive the first goal

Setting goals is the first step

In case there is any dissatisfaction with any of our products or services, call us directly on our helpline no. 1800 121 0600. You can also write to us your regrets and problems on our email address [email protected] . Our team is dedicated to solve all your queries and complaints as fast as possible!

In case of a malfunctioning product, our team will instantly lodge your complaint and co-ordinate with the representatives in your area so that we can immediately address the situation. Our main motto at Propello is that the customer comes first. And we believe in providing solutions in an efficient manner so that we can maintain the goodwill our customers have entrusted on us.

We believe in high quality, premium aesthetics and reliable service for all our customers.
  • Customer satisfaction is our #1 priority in order to ensure that we deliver quality products to enrich customer experience and provide top notch service every time.
  • Our team here at Propello is like family. Therefore, we make it our duty to work as a team and uplift our performance. We strive to maintain transparency in our policies, actions and services.
  • All our functioning and working is measured and strategised to build and maintain the company’s high quality standards.
  • We believe in holistic services where we take care of customers' well being, encourage new initiatives and reward individual accomplishments within the company.
  • Propello believes that in order to do justice to the company, it is vital to uphold the ethics and ensure that the company meets all corporate standards.

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